Shamrock Nursing Center
2727 Shamrock Drive · Charlotte, NC · 28205 · 7045192400
100 certified beds For profit - Limited Liability company Chain: Simcha Hyman & Naftali Zanziper
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.93 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
79% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.93 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 2.64 | ≈ weekday level |
| Nursing turnover / year | 79% | median 45% |
| Fines (3-yr window) | 1 · $144,199 |
Inspection citations (28 in the current record)
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Potential for harm · D August 7, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 18, 2025 · Resident Rights
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Potential for harm · D August 7, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 7, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 18, 2025 · Nutrition and Dietary
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Potential for harm · D August 7, 2025
Provide and implement an infection prevention and control program.
Corrected August 18, 2025 · Infection Control
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Potential for harm · D August 7, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected August 18, 2025 · Pharmacy Service
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Immediate jeopardy · K May 7, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 24, 2024 · Resident Rights
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Immediate jeopardy · K May 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 24, 2024 · Quality of Life and Care
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Immediate jeopardy · K May 7, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 24, 2024 · Pharmacy Service
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Immediate jeopardy · K May 7, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 24, 2024 · Nutrition and Dietary
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Immediate jeopardy · J May 7, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 24, 2024 · Infection Control
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Potential for harm · E May 7, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E May 7, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · D May 7, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D May 7, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 7, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 7, 2024 · found via complaint
Provide activities to meet all resident's needs.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E May 7, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 24, 2024 · Quality of Life and Care
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Potential for harm · E May 7, 2024 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 24, 2024 · Nutrition and Dietary
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Potential for harm · E May 7, 2024 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected May 24, 2024 · Administration
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Actual harm · G December 30, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 10, 2023 · Resident Rights
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Actual harm · G December 30, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 10, 2023 · Quality of Life and Care
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Potential for harm · D December 30, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected February 10, 2023 · Resident Rights
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Potential for harm · D December 30, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 10, 2023 · Resident Rights
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Potential for harm · D December 30, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 10, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 7, 2024 | Fine | $144,199 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345304 · certified since June 9, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.