San Antonio North Nursing and Rehabilitation
501 Ogden · San Antonio, TX · 78212 · 2102254588
118 certified beds For profit - Limited Liability company Chain: Eduro Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Total nurse staffing below 3.0 hours per resident-day
2.59 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.32 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 4 · $60,140 |
Inspection citations (64 in the current record)
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Potential for harm · D April 16, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 3, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · E April 3, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 3, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 3, 2026 · found via complaint
Respond appropriately to all alleged violations.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 3, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · E April 3, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
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Potential for harm · D April 3, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Deficient, Provider has no plan of correction · Nutrition and Dietary
-
Potential for harm · E February 13, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 14, 2026 · Resident Rights
-
Potential for harm · E January 9, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 10, 2026 · Resident Rights
-
Potential for harm · E January 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 9, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 1, 2026 · Nursing and Physician Services
-
Potential for harm · D November 19, 2025 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 20, 2025 · Pharmacy Service
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Potential for harm · D July 31, 2025
Keep residents' personal and medical records private and confidential.
Corrected August 1, 2025 · Resident Rights
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Potential for harm · D July 31, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 13, 2025 · Resident Rights
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Potential for harm · D July 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 13, 2025 · Nutrition and Dietary
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Potential for harm · D July 31, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 1, 2025 · Resident Assessment and Care Planning
-
No harm found · C July 31, 2025
Dispose of garbage and refuse properly.
Corrected September 13, 2025 · Nutrition and Dietary
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Potential for harm · D May 23, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 23, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 19, 2025 · Environmental
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Potential for harm · D May 12, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · D February 28, 2025 · found via complaint
Provide or obtain dental services for each resident.
Corrected March 1, 2025 · Quality of Life and Care
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Potential for harm · E January 10, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 11, 2025 · Resident Rights
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Potential for harm · D January 10, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected January 11, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 28, 2024 | Fine | $17,268 |
| July 26, 2023 | Fine | $10,266 |
| July 26, 2023 | Fine | $10,266 |
| July 26, 2023 | Payment Denial | 38 days |
| June 20, 2023 | Fine | $22,340 |
| June 20, 2023 | Payment Denial | 2 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455817 · certified since June 8, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.