The Village at Incarnate Word
4707 Broadway Street · San Antonio, TX · 78209 · 2108297561
60 certified beds Non profit - Corporation Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.50 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · E December 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 22, 2026 · Nutrition and Dietary
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Potential for harm · E December 12, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected January 22, 2026 · Nutrition and Dietary
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Potential for harm · D December 12, 2025
Provide and implement an infection prevention and control program.
Corrected January 22, 2026 · Infection Control
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No harm found · C December 12, 2025
Dispose of garbage and refuse properly.
Corrected January 22, 2026 · Nutrition and Dietary
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Potential for harm · D May 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · D September 27, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 27, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 27, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 25, 2024 · Pharmacy Service
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Potential for harm · F September 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 25, 2024 · Nutrition and Dietary
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Potential for harm · E September 27, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected October 25, 2024 · Nutrition and Dietary
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Potential for harm · D September 27, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 27, 2024
Provide and implement an infection prevention and control program.
Corrected October 25, 2024 · Infection Control
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Potential for harm · E September 27, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 1, 2024 · Environmental
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Potential for harm · D August 11, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 12, 2023 · Quality of Life and Care
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Potential for harm · D August 11, 2023 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected August 12, 2023 · Nutrition and Dietary
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Potential for harm · E August 11, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 12, 2023 · Nutrition and Dietary
-
Potential for harm · D August 11, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 12, 2023 · Infection Control
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676498 · certified since June 3, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.