Rowlett Health and Rehabilitation Center

9300 Lakeview Pkwy · Rowlett, TX · 75088 · 9724754700

163 certified beds For profit - Limited Liability company Chain: The Ensign Group Hospital-based

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

RN staffing in the bottom 10% nationally

0.22 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 100
Staffing 20% 46
Federal penalties 15% 100
Trend 10% 79
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.183.48 min · 4.1 strong
RN hours / resident-day0.220.55–0.75
Weekend hours / resident-day2.90≈ weekday level
Nursing turnover / year55%median 45%
Fines (3-yr window)none

Inspection citations (17 in the current record)

  • Potential for harm · D July 24, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected August 15, 2025 · Resident Rights

  • Potential for harm · E July 24, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected August 15, 2025 · Resident Rights

  • Potential for harm · D July 24, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 15, 2025 · Quality of Life and Care

  • Potential for harm · E July 24, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 15, 2025 · Nutrition and Dietary

  • Potential for harm · D July 24, 2025

    Provide and implement an infection prevention and control program.

    Corrected August 15, 2025 · Infection Control

  • Potential for harm · E June 20, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected June 26, 2024 · Resident Rights

  • Potential for harm · D June 20, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 26, 2024 · Quality of Life and Care

  • Potential for harm · F June 20, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 26, 2024 · Nutrition and Dietary

  • Potential for harm · D June 20, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected June 26, 2024 · Resident Rights

  • Potential for harm · D June 20, 2024 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 26, 2024 · Quality of Life and Care

  • Potential for harm · D June 20, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected June 26, 2024 · Infection Control

  • Potential for harm · E August 21, 2023 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected September 15, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D August 21, 2023 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected September 15, 2023 · Infection Control

  • Potential for harm · E June 27, 2023 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected July 14, 2023 · Resident Rights

  • Potential for harm · D May 10, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 7, 2023 · Pharmacy Service

  • Potential for harm · D May 10, 2023

    Provide special eating equipment and utensils for residents who need them and appropriate assistance.

    Corrected June 7, 2023 · Nutrition and Dietary

  • Potential for harm · D May 10, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected June 7, 2023 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455904 · certified since December 4, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.