Rockwell Park Rehabilitation and Healthcare Center
1930 West Sugar Creek Road · Charlotte, NC · 28262 · 7045984480
120 certified beds For profit - Corporation Chain: Yad Healthcare
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $161,981 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$161,981 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
70% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 70% | median 45% |
| Fines (3-yr window) | 6 · $257,875 |
Inspection citations (34 in the current record)
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Potential for harm · D March 27, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 15, 2026 · Pharmacy Service
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Potential for harm · D March 27, 2026
Provide and implement an infection prevention and control program.
Corrected April 15, 2026 · Infection Control
-
Potential for harm · D March 27, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 15, 2026 · Resident Rights
-
Potential for harm · D March 27, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 19, 2025 · Quality of Life and Care
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Actual harm · G January 7, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
-
Potential for harm · D November 20, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · E November 20, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D November 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 20, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected December 13, 2025 · Pharmacy Service
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Immediate jeopardy · J September 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
-
Immediate jeopardy · J July 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 26, 2025 · Quality of Life and Care
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Potential for harm · E May 23, 2025
Ensure each resident receives an accurate assessment.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 25, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D May 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2025
Provide and implement an infection prevention and control program.
Corrected July 25, 2025 · Infection Control
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No harm found · C May 23, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 25, 2025 · Resident Rights
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Immediate jeopardy · J November 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J November 27, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 20, 2024 · Quality of Life and Care
-
Immediate jeopardy · J November 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2024 · Quality of Life and Care
-
Potential for harm · D June 21, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 25, 2024 · Resident Rights
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Potential for harm · D June 21, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 21, 2024 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected July 18, 2024 · Resident Rights
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Potential for harm · E June 21, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 25, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 27, 2026 | Fine | $35,995 |
| November 20, 2025 | Fine | $12,935 |
| November 27, 2024 | Fine | $113,051 |
| June 21, 2024 | Fine | $78,793 |
| June 21, 2024 | Payment Denial | 2 days |
| April 29, 2024 | Fine | $6,899 |
| April 29, 2024 | Fine | $10,202 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345489 · certified since November 5, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.