Rock Rest Nursing and Rehabilitation

204 Old Highway 74 East · Monroe, NC · 28112 · 7048000601

60 certified beds For profit - Limited Liability company Chain: Simcha Hyman & Naftali Zanziper

Why this verdict

  • 3 citations involved actual harm to residents.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Red flags

64% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 78
Serious harm & abuse 20% 82
Staffing 20% 58
Federal penalties 15% 100
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.043.48 min · 4.1 strong
RN hours / resident-day0.700.55–0.75
Weekend hours / resident-day2.96≈ weekday level
Nursing turnover / year64%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Potential for harm · D April 10, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 25, 2025 · Quality of Life and Care

  • Potential for harm · D April 10, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 25, 2025 · Infection Control

  • No harm found · B April 10, 2025

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected April 25, 2025 · Resident Rights

  • No harm found · B April 10, 2025

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected April 25, 2025 · Resident Rights

  • Potential for harm · D January 31, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 31, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected March 7, 2025 · Quality of Life and Care

  • Potential for harm · E November 30, 2023

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected December 20, 2023 · Resident Rights

  • Potential for harm · F November 30, 2023

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected December 20, 2023 · Administration

  • Potential for harm · D November 30, 2023 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 7, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G June 17, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected July 1, 2022 · Resident Rights

  • Actual harm · G June 17, 2022

    Provide enough food/fluids to maintain a resident's health.

    Corrected July 1, 2022 · Quality of Life and Care

  • Actual harm · G June 17, 2022

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected July 1, 2022 · Quality of Life and Care

  • Potential for harm · D June 17, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 1, 2022 · Quality of Life and Care

  • Potential for harm · D June 17, 2022

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected July 1, 2022 · Quality of Life and Care

  • Potential for harm · F June 17, 2022

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected July 1, 2022 · Nursing and Physician Services

  • Potential for harm · D June 17, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 1, 2022 · Pharmacy Service

  • Potential for harm · E June 17, 2022

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 1, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D June 17, 2022

    Provide and implement an infection prevention and control program.

    Corrected July 1, 2022 · Infection Control

  • Potential for harm · E June 17, 2022

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected July 1, 2022 · Environmental

  • No harm found · B June 17, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 1, 2022 · Resident Assessment and Care Planning

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345345 · certified since January 30, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.