Riverside Lifelong H & R Warwick Forest
1000 Old Denbeigh Boulevard · Newport News, VA · 23602 · 7578752000
209 certified beds Non profit - Corporation Chain: Riverside Health System Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.36 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 2.97 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $10,358 |
Inspection citations (58 in the current record)
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Actual harm · G August 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 29, 2025 · Quality of Life and Care
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Potential for harm · D August 25, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 29, 2025 · Resident Rights
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Potential for harm · E August 25, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 29, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected September 29, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 29, 2025 · Pharmacy Service
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Potential for harm · E August 25, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected September 29, 2025 · Administration
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Potential for harm · D December 8, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected January 22, 2024 · Resident Rights
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Potential for harm · D December 8, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 22, 2024 · Resident Rights
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Potential for harm · D December 8, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 22, 2024 · Resident Rights
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Potential for harm · E December 8, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 22, 2024 · Resident Rights
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Potential for harm · D December 8, 2023
Ensure each resident receives an accurate assessment.
Corrected January 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E December 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · E December 8, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide care or services that was trauma informed and/or culturally competent.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected January 22, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 22, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 25, 2025 | Fine | $10,358 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495071 · certified since December 26, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.