Redwood Grove Post Acute
2990 Soquel Avenue · Santa Cruz, CA · 95062 · 8314799000
144 certified beds For profit - Limited Liability company
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 3.99 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (41 in the current record)
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Potential for harm · D December 1, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 9, 2025 · Resident Rights
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Potential for harm · D March 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 14, 2025 · Quality of Life and Care
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Potential for harm · E February 6, 2025
Provide and implement an infection prevention and control program.
Corrected February 28, 2025 · Infection Control
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No harm found · B February 6, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 28, 2025 · Environmental
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Potential for harm · D November 21, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2024 · Quality of Life and Care
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Potential for harm · E October 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D September 4, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 18, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 27, 2024 · Pharmacy Service
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Potential for harm · D June 3, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 29, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 4, 2023 · Resident Rights
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Potential for harm · D June 29, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 4, 2023 · Quality of Life and Care
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Immediate jeopardy · L February 23, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 19, 2022 · Nutrition and Dietary
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Potential for harm · D February 23, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 19, 2022 · Resident Rights
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Potential for harm · D February 23, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 19, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 19, 2022 · Quality of Life and Care
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Potential for harm · D February 23, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 19, 2022 · Quality of Life and Care
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Potential for harm · D February 23, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 19, 2022 · Pharmacy Service
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Potential for harm · D February 23, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 19, 2022 · Pharmacy Service
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Potential for harm · E February 23, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 19, 2022 · Pharmacy Service
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Potential for harm · F February 23, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 19, 2022 · Nutrition and Dietary
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Potential for harm · E February 23, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 19, 2022 · Nutrition and Dietary
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Potential for harm · F February 23, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected April 19, 2022 · Nutrition and Dietary
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Potential for harm · F February 23, 2022
Dispose of garbage and refuse properly.
Corrected April 19, 2022 · Nutrition and Dietary
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Potential for harm · E February 23, 2022
Provide and implement an infection prevention and control program.
Corrected April 19, 2022 · Infection Control
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Potential for harm · F February 23, 2022
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 19, 2022 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055017 · certified since June 1, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.