Prescott House
140 Prescott Street · North Andover, MA · 01845 · 9786917530
126 certified beds For profit - Limited Liability company Chain: Best Care Services
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 1 · $15,935 |
Inspection citations (38 in the current record)
-
Actual harm · G January 21, 2026
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 30, 2026 · Administration
-
Potential for harm · D January 21, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 30, 2026 · Resident Rights
-
Potential for harm · D January 21, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 30, 2026 · Resident Rights
-
Potential for harm · D January 21, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 30, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 21, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · D January 21, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · D January 21, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected January 30, 2026 · Quality of Life and Care
-
Potential for harm · D January 21, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 30, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 30, 2025 · Resident Rights
-
Potential for harm · D November 25, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 17, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 3, 2025 · Pharmacy Service
-
Potential for harm · D November 17, 2025 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected December 3, 2025 · Administration
-
Potential for harm · D January 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 26, 2025 · Resident Rights
-
Potential for harm · E January 23, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 26, 2025 · Resident Rights
-
Potential for harm · E January 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D January 23, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D January 23, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected February 26, 2025 · Quality of Life and Care
-
Potential for harm · D January 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 26, 2025 · Quality of Life and Care
-
Potential for harm · D January 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E January 23, 2025
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected February 26, 2025 · Environmental
-
Potential for harm · E January 23, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 26, 2025 · Environmental
-
Potential for harm · D January 5, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 12, 2024 · Resident Rights
-
Potential for harm · E January 5, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 12, 2024 · Resident Rights
-
Potential for harm · D January 5, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 12, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 5, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 12, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 21, 2026 | Fine | $15,935 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225510 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.