Elmhurst Healthcare (the)
743 Main Street · Melrose, MA · 02176 · 7816627500
45 certified beds For profit - Corporation Chain: Next Step Healthcare
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.56 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.18 | 0.55–0.75 |
| Weekend hours / resident-day | 4.29 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D July 10, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 26, 2024 · Resident Rights
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Potential for harm · D July 10, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 26, 2024 · Quality of Life and Care
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Potential for harm · D July 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 10, 2024
Provide and implement an infection prevention and control program.
Corrected July 26, 2024 · Infection Control
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Potential for harm · D May 10, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 30, 2023 · Pharmacy Service
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Potential for harm · D May 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 30, 2023 · Nutrition and Dietary
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Potential for harm · D May 10, 2023
Provide and implement an infection prevention and control program.
Corrected May 30, 2023 · Infection Control
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Potential for harm · D May 10, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 30, 2023 · Infection Control
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No harm found · B May 10, 2023
Ensure each resident receives an accurate assessment.
Corrected May 30, 2023 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225659 · certified since December 30, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.