Portsmouth Health and Rehab
900 London Boulevard · Portsmouth, VA · 23704 · 7573936864
120 certified beds For profit - Corporation Chain: Trio Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $71,144 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$71,144 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.26 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 3 · $156,213 |
Inspection citations (64 in the current record)
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Immediate jeopardy · J September 19, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected December 9, 2025 · Quality of Life and Care
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Potential for harm · D September 19, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 8, 2025 · Resident Rights
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Potential for harm · D September 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 19, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 19, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 21, 2026 · Quality of Life and Care
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Potential for harm · D September 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 8, 2025 · Pharmacy Service
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Actual harm · G October 2, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 19, 2024 · Pharmacy Service
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Potential for harm · D May 23, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024 · found via complaint
Provide appropriate foot care.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 19, 2024 · Environmental
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Immediate jeopardy · K March 22, 2024 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected April 23, 2024 · Quality of Life and Care
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Immediate jeopardy · K March 22, 2024 · found via complaint
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Corrected April 23, 2024 · Quality of Life and Care
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Potential for harm · D March 22, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D March 22, 2024 · found via complaint
Provide appropriate foot care.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D March 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · D March 22, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 19, 2024 · Environmental
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Actual harm · G May 28, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 5, 2021 · Quality of Life and Care
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Potential for harm · D May 28, 2021
Keep residents' personal and medical records private and confidential.
Corrected July 5, 2021 · Resident Rights
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Potential for harm · D May 28, 2021
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 5, 2021 · Resident Assessment and Care Planning
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Potential for harm · D May 28, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 5, 2021 · Resident Assessment and Care Planning
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Potential for harm · D May 28, 2021
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 5, 2021 · Quality of Life and Care
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Potential for harm · D May 28, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 5, 2021 · Pharmacy Service
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Potential for harm · D May 28, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 5, 2021 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 19, 2025 | Fine | $62,320 |
| October 2, 2024 | Fine | $8,824 |
| March 22, 2024 | Fine | $85,069 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495149 · certified since October 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.