Portside Health & Rehab Center
4201 Greenwood Drive · Portsmouth, VA · 23701 · 7576735000
132 certified beds For profit - Corporation Chain: Saber Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.44 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (46 in the current record)
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Potential for harm · D December 12, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · D December 12, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · D December 12, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · D December 12, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · E December 12, 2024
Ensure each resident receives an accurate assessment.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 12, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · E December 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · E December 12, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected January 17, 2025 · Environmental
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Potential for harm · E December 12, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected January 17, 2025 · Nursing and Physician Services
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Actual harm · G August 1, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 8, 2024 · Quality of Life and Care
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Potential for harm · E April 1, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 30, 2021 · Resident Rights
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Potential for harm · D April 1, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 30, 2021 · Quality of Life and Care
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Potential for harm · D April 1, 2021
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected April 30, 2021 · Quality of Life and Care
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Potential for harm · D April 1, 2021
Provide or obtain dental services for each resident.
Corrected April 30, 2021 · Quality of Life and Care
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Potential for harm · E April 1, 2021
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected April 30, 2021 · Nutrition and Dietary
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Potential for harm · E April 1, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 30, 2021 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 1, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495201 · certified since September 20, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.