Pocahontas Center
5 Everett Tibbs Road · Marlinton, WV · 24954 · 3047997375
68 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $203,258 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$203,258 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.61 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 3 · $203,258 |
Inspection citations (55 in the current record)
-
Potential for harm · D February 2, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 19, 2026 · Resident Rights
-
Immediate jeopardy · J December 17, 2025 · found via complaint
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Corrected January 13, 2026 · Nutrition and Dietary
-
Immediate jeopardy · J November 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 13, 2025 · Quality of Life and Care
-
Potential for harm · D November 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · D November 5, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · E November 5, 2025
The resident has the right to receive notices in a format and a language he or she understands.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · D November 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · D November 5, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 5, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 13, 2025 · Resident Rights
-
Potential for harm · D November 5, 2025
Ensure each resident receives an accurate assessment.
Corrected December 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D November 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E November 5, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 13, 2025 · Quality of Life and Care
-
Potential for harm · D November 5, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 13, 2025 · Quality of Life and Care
-
Potential for harm · D November 5, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 13, 2025 · Nutrition and Dietary
-
Potential for harm · E November 5, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E November 5, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected December 13, 2025 · Administration
-
Potential for harm · D November 5, 2025
Provide and implement an infection prevention and control program.
Corrected December 13, 2025 · Infection Control
-
Potential for harm · D November 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · F November 5, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 13, 2025 · Nursing and Physician Services
-
Potential for harm · D November 5, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected December 13, 2025 · Nursing and Physician Services
-
Potential for harm · F November 5, 2025 · found via complaint
Post nurse staffing information every day.
Corrected December 13, 2025 · Nursing and Physician Services
-
Immediate jeopardy · K August 1, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 1, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 5, 2024 · Resident Rights
-
Potential for harm · D August 1, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 5, 2024 · Resident Rights
-
Potential for harm · D August 1, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 5, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 5, 2025 | Fine | $12,740 |
| November 5, 2025 | Fine | $14,020 |
| August 1, 2024 | Fine | $176,498 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515183 · certified since February 1, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.