The Springs Nursing & Rehab Center
167 Spring Street · Hot Springs, VA · 24445 · 5408392299
60 certified beds Non profit - Corporation Chain: Kissito Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.18 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D September 20, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 20, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 20, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 20, 2023 · Quality of Life and Care
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Potential for harm · E September 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 20, 2023 · Nutrition and Dietary
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Potential for harm · E September 20, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 20, 2023 · Infection Control
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Potential for harm · D August 10, 2022
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Corrected September 13, 2022 · Resident Rights
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Potential for harm · D August 10, 2022
Ensure each resident receives an accurate assessment.
Corrected September 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2022
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2022
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 13, 2022 · Quality of Life and Care
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Potential for harm · E August 10, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 13, 2022 · Nutrition and Dietary
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Potential for harm · D March 23, 2021
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 26, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 23, 2021
Respond appropriately to all alleged violations.
Corrected April 26, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 23, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 26, 2021 · Resident Rights
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Potential for harm · D March 23, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 26, 2021 · Resident Assessment and Care Planning
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Potential for harm · D March 23, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 26, 2021 · Pharmacy Service
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495220 · certified since September 28, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.