Plymouth Health Services
916 E Clifford St · Plymouth, WI · 53073 · 9208934777
50 certified beds For profit - Corporation Chain: North Shore Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.34 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D August 20, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 20, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 20, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected September 19, 2025 · Pharmacy Service
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Potential for harm · E August 20, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 19, 2025 · Pharmacy Service
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Potential for harm · F August 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 19, 2025 · Nutrition and Dietary
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Potential for harm · F August 20, 2025
Dispose of garbage and refuse properly.
Corrected September 19, 2025 · Nutrition and Dietary
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Potential for harm · F August 20, 2025
Provide and implement an infection prevention and control program.
Corrected September 19, 2025 · Infection Control
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Potential for harm · D July 10, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected August 1, 2025 · Nutrition and Dietary
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Potential for harm · D October 9, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · D August 26, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 23, 2024 · Quality of Life and Care
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Potential for harm · D August 26, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected September 23, 2024 · Quality of Life and Care
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Potential for harm · D August 26, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 23, 2024 · Pharmacy Service
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Potential for harm · D July 31, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 31, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024
Give the resident's representative the ability to exercise the resident's rights.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · D June 26, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · D June 26, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 29, 2024 · Resident Rights
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Potential for harm · D June 26, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected July 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 26, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 29, 2024 · Pharmacy Service
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Potential for harm · D June 26, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 29, 2024 · Nutrition and Dietary
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Potential for harm · F June 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 29, 2024 · Nutrition and Dietary
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Potential for harm · D June 26, 2024
Provide and implement an infection prevention and control program.
Corrected July 29, 2024 · Infection Control
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Potential for harm · D June 10, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 1, 2024 · Pharmacy Service
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Potential for harm · D March 19, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 19, 2024 · Resident Rights
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Potential for harm · D March 19, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 19, 2024 · Resident Rights
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Potential for harm · D March 19, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 19, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525685 · certified since January 1, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.