Pleasant View Nursing Home
N3150 Wi-81 · Monroe, WI · 53566 · 6083252171
96 certified beds Government - County
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
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Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.10 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 1 · $41,980 |
Inspection citations (42 in the current record)
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Potential for harm · D March 24, 2026 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 8, 2026 · Infection Control
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Potential for harm · D March 24, 2026 · found via complaint
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 8, 2026 · Infection Control
-
Immediate jeopardy · K August 4, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F August 4, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected August 26, 2025 · Nursing and Physician Services
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Potential for harm · D May 29, 2025 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 16, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 28, 2025 · Pharmacy Service
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Actual harm · G October 9, 2024 · found via complaint
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected November 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 9, 2024 · found via complaint
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D October 9, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D October 9, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 1, 2024 · Resident Rights
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Potential for harm · D October 9, 2024 · found via complaint
Provide activities to meet all resident's needs.
Corrected November 1, 2024 · Quality of Life and Care
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Potential for harm · D October 9, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected November 1, 2024 · Nursing and Physician Services
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Potential for harm · F October 9, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 1, 2024 · Nutrition and Dietary
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Potential for harm · D September 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 1, 2024 · Quality of Life and Care
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Potential for harm · E September 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D September 17, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 1, 2024 · Infection Control
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Immediate jeopardy · J July 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D July 9, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 26, 2024 · Resident Rights
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Potential for harm · D July 9, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 26, 2024 · Pharmacy Service
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Potential for harm · E July 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 26, 2024 · Pharmacy Service
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Potential for harm · D July 9, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 26, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 9, 2024 | Payment Denial | 93 days |
| March 12, 2024 | Fine | $41,980 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525643 · certified since May 1, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.