Monroe Health Services
516 26th Ave · Monroe, WI · 53566 · 6083259141
50 certified beds For profit - Limited Liability company Chain: North Shore Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · D December 3, 2025 · found via complaint
Protect a residents' right to refuse some types of non-requested transfers within the nursing home.
Corrected December 24, 2025 · Resident Rights
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Potential for harm · D December 3, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 24, 2025 · Resident Rights
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Potential for harm · D December 3, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected December 24, 2025 · Quality of Life and Care
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Potential for harm · F December 3, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 24, 2025 · Nutrition and Dietary
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Potential for harm · D January 17, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 25, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 11, 2024 · Resident Rights
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Potential for harm · D August 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected September 6, 2024 · Pharmacy Service
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Potential for harm · D August 8, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024 · found via complaint
Implement a program that monitors antibiotic use.
Corrected September 6, 2024 · Infection Control
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Potential for harm · D February 7, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 1, 2024 · Resident Rights
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Potential for harm · D February 7, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · D February 7, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 1, 2024 · Pharmacy Service
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Potential for harm · D December 6, 2023 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected December 22, 2023 · Quality of Life and Care
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Potential for harm · D April 25, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 15, 2023 · Resident Rights
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Potential for harm · D April 25, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 15, 2023 · Resident Rights
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Potential for harm · D April 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 15, 2023 · Quality of Life and Care
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Potential for harm · F April 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2023 · Nutrition and Dietary
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525292 · certified since September 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.