Parsons Hill Rehabilitation & Health Care Center
1350 Main Street · Worcester, MA · 01603 · 5087914200
162 certified beds For profit - Limited Liability company Chain: Athena Healthcare Systems
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (45 in the current record)
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Potential for harm · E August 19, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D April 1, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 25, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · E March 25, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 25, 2025 · Pharmacy Service
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Potential for harm · E March 25, 2025
Provide and implement an infection prevention and control program.
Corrected April 25, 2025 · Infection Control
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Potential for harm · E March 25, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 25, 2025 · Environmental
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No harm found · B March 25, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 25, 2025 · Resident Rights
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No harm found · B March 25, 2025
Ensure each resident receives an accurate assessment.
Corrected April 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 23, 2024 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected August 14, 2024 · Nursing and Physician Services
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Potential for harm · D July 23, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected March 15, 2024 · Resident Rights
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Potential for harm · D January 23, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 23, 2024
Ensure each resident receives an accurate assessment.
Corrected March 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2024
Provide activities to meet all resident's needs.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D January 23, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D January 23, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D January 23, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · E January 23, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 15, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225390 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.