Park Village Healthcare and Rehabilitation

207 E Parkerville Rd · Desoto, TX · 75115 · 9722301000

150 certified beds For profit - Limited Liability company Chain: The Ensign Group

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (4 citations).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Staffing levels are well below research benchmarks for safe care.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

4 immediate-jeopardy citations in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

3 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

$163,711 in federal fines in the last 24 months

4 fines — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 13
Serious harm & abuse 20% 0
Staffing 20% 20
Federal penalties 15% 1
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)6 · $221,389

Inspection citations (52 in the current record)

  • Potential for harm · E December 5, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected December 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 5, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 6, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J November 15, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected November 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J November 15, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected November 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 15, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected November 16, 2025 · Resident Rights

  • Potential for harm · D November 15, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G October 1, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 20, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected August 25, 2025 · Infection Control

  • Immediate jeopardy · J July 23, 2025 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Past Non-Compliance · Environmental

  • Potential for harm · D June 20, 2025 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 24, 2025 · Pharmacy Service

  • Potential for harm · E June 20, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 24, 2025 · Nutrition and Dietary

  • Potential for harm · E June 20, 2025 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected June 24, 2025 · Environmental

  • Potential for harm · D May 28, 2025 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected June 13, 2025 · Resident Rights

  • Immediate jeopardy · K March 24, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 17, 2025 · Infection Control

  • Potential for harm · D March 24, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 17, 2025 · Pharmacy Service

  • Potential for harm · E March 24, 2025

    Provide routine and 24-hour emergency dental care for each resident.

    Corrected April 17, 2025 · Quality of Life and Care

  • Potential for harm · D March 24, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected April 17, 2025 · Environmental

  • Potential for harm · D March 24, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 17, 2025 · Resident Rights

  • Potential for harm · D March 24, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 24, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 24, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 17, 2025 · Quality of Life and Care

  • Potential for harm · D January 16, 2025 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected January 17, 2025 · Resident Rights

  • Potential for harm · D January 16, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 17, 2025 · Quality of Life and Care

  • Potential for harm · D January 16, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected January 17, 2025 · Infection Control

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
October 1, 2025Fine$12,425
October 1, 2025Fine$71,179
July 23, 2025Fine$17,345
March 24, 2025Fine$62,762
October 19, 2023Fine$7,901
October 19, 2023Fine$49,777

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455727 · certified since November 12, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.