Overlook Masonic Health Center

88 Masonic Home Road · Charlton, MA · 01507 · 5084342214

181 certified beds Non profit - Corporation Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 70
Serious harm & abuse 20% 100
Staffing 20% 84
Federal penalties 15% 100
Trend 10% 85
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.423.48 min · 4.1 strong
RN hours / resident-day0.790.55–0.75
Weekend hours / resident-day4.03≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)none

Inspection citations (14 in the current record)

  • Potential for harm · D May 15, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 25, 2025 · Quality of Life and Care

  • Potential for harm · D May 15, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 25, 2025 · Pharmacy Service

  • Potential for harm · D May 15, 2025

    Ensure that residents are free from significant medication errors.

    Corrected June 25, 2025 · Pharmacy Service

  • Potential for harm · D May 15, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 25, 2025 · Infection Control

  • Potential for harm · D February 20, 2024

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected April 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 20, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected April 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 20, 2024

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected April 4, 2024 · Nursing and Physician Services

  • Potential for harm · D February 20, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 4, 2024 · Pharmacy Service

  • Potential for harm · F February 20, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 4, 2024 · Nutrition and Dietary

  • Potential for harm · D February 20, 2024

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected April 4, 2024 · Administration

  • Potential for harm · E February 20, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 4, 2024 · Infection Control

  • Potential for harm · D November 1, 2023 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected December 14, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 29, 2022

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected October 6, 2022 · Resident Rights

  • Potential for harm · E August 29, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 6, 2022 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225643 · certified since September 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.