Northgate Plaza
2101 Northgate Dr · Irving, TX · 75062 · 9722554460
120 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Total nurse staffing below 3.0 hours per resident-day
2.94 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 2.41 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 2 · $55,697 |
Inspection citations (65 in the current record)
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Potential for harm · E April 14, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 30, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E March 31, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Deficient, Provider has no plan of correction · Resident Rights
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Potential for harm · E March 31, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D March 31, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E March 31, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E March 31, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · E March 31, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Deficient, Provider has no plan of correction · Infection Control
-
Potential for harm · D February 13, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected February 14, 2026 · Resident Rights
-
Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 9, 2025 · Resident Rights
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Potential for harm · E November 25, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected October 9, 2025 · Resident Rights
-
Potential for harm · D November 25, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 9, 2025 · Quality of Life and Care
-
Potential for harm · D November 25, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 9, 2025 · Quality of Life and Care
-
Potential for harm · D November 25, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 9, 2025 · Pharmacy Service
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Potential for harm · D November 25, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 9, 2025 · Infection Control
-
Potential for harm · D August 7, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 8, 2025 · Quality of Life and Care
-
Potential for harm · E May 14, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 4, 2025 · Resident Rights
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Potential for harm · E May 14, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 4, 2025 · Quality of Life and Care
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Immediate jeopardy · K March 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 21, 2025 · Quality of Life and Care
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Potential for harm · E March 28, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 21, 2025 · Nutrition and Dietary
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Potential for harm · E March 28, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E December 18, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 17, 2025 · Nursing and Physician Services
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Potential for harm · F December 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · D December 18, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 17, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 28, 2025 | Fine | $49,730 |
| August 4, 2023 | Fine | $5,967 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675967 · certified since May 21, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.