North Central Health Care
2400 Marshall Street, Ste a · Wausau, WI · 54403 · 7158415178
159 certified beds Government - County
Why this verdict
- Federal penalties on record: $79,192 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$79,192 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.96 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 2 · $79,192 |
Inspection citations (20 in the current record)
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Potential for harm · D March 17, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 21, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 18, 2025 · Resident Rights
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Potential for harm · E August 21, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 18, 2025 · Resident Rights
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Potential for harm · D August 21, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · F August 21, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 18, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 18, 2025 · Nursing and Physician Services
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Potential for harm · E August 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 18, 2025 · Nutrition and Dietary
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Potential for harm · F August 21, 2025
Provide and implement an infection prevention and control program.
Corrected September 18, 2025 · Infection Control
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Immediate jeopardy · J September 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · F June 6, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 31, 2024 · Nutrition and Dietary
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Potential for harm · E June 6, 2024
Provide and implement an infection prevention and control program.
Corrected July 31, 2024 · Infection Control
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Potential for harm · D June 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · D March 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · F May 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 21, 2025 | Fine | $65,565 |
| September 10, 2024 | Fine | $13,627 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525132 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.