Wausau Manor Health Services
3107 Westhill Dr · Wausau, WI · 54401 · 7158420575
68 certified beds For profit - Limited Liability company Chain: North Shore Healthcare
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D October 2, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 2, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 2, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 12, 2025 · Quality of Life and Care
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Potential for harm · D October 2, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 12, 2025 · Quality of Life and Care
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Potential for harm · D October 2, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 12, 2025 · Pharmacy Service
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Potential for harm · F October 2, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 12, 2025 · Nutrition and Dietary
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Potential for harm · F October 2, 2025
Dispose of garbage and refuse properly.
Corrected December 12, 2025 · Nutrition and Dietary
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Potential for harm · E October 2, 2025
Provide and implement an infection prevention and control program.
Corrected December 12, 2025 · Infection Control
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Potential for harm · D August 21, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 21, 2025 · Resident Rights
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Potential for harm · D August 21, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 21, 2025 · Infection Control
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Potential for harm · D July 7, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 1, 2025 · Quality of Life and Care
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No harm found · C August 15, 2024
Dispose of garbage and refuse properly.
Corrected September 14, 2024 · Nutrition and Dietary
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Potential for harm · F August 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 15, 2023 · Nutrition and Dietary
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Potential for harm · D August 17, 2023
Provide and implement an infection prevention and control program.
Corrected September 15, 2023 · Infection Control
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525369 · certified since May 14, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.