Mountain View Healthcare Center
2530 Solace Place · Mountain View, CA · 94040 · 6509616161
129 certified beds For profit - Limited Liability company Chain: Spyglass Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 3.47 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 1 · $54,912 |
Inspection citations (58 in the current record)
-
Potential for harm · E January 23, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 4, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 27, 2025 · Resident Rights
-
Potential for harm · D July 8, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 19, 2025 · Resident Rights
-
Potential for harm · E May 28, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E May 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · E May 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D May 23, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D May 23, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D May 23, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 16, 2025 · Resident Rights
-
Potential for harm · D May 23, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 23, 2025
Ensure each resident receives an accurate assessment.
Corrected June 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E May 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E May 23, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · E May 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · D May 23, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected June 16, 2025 · Quality of Life and Care
-
Potential for harm · E May 23, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 16, 2025 · Pharmacy Service
-
Potential for harm · E May 23, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 16, 2025 · Pharmacy Service
-
Potential for harm · E May 23, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 16, 2025 · Pharmacy Service
-
Potential for harm · D May 23, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 16, 2025 · Pharmacy Service
-
Potential for harm · D May 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 16, 2025 · Pharmacy Service
-
Potential for harm · E May 23, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 16, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 4, 2024 | Fine | $54,912 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055316 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.