Monument Healthcare Murray Creek
3855 South 700 East · Millcreek, UT · 84106 · 8012684766
184 certified beds For profit - Limited Liability company Chain: Monument Health Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $112,800 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$112,800 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.95 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 2 · $120,948 |
Inspection citations (50 in the current record)
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Actual harm · G March 31, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 26, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 13, 2025 · Quality of Life and Care
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Actual harm · H June 28, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 23, 2025 · Resident Rights
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Potential for harm · E June 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 28, 2025
Respond appropriately to all alleged violations.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Provide activities to meet all resident's needs.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · F June 28, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Provide and implement an infection prevention and control program.
Corrected July 23, 2025 · Infection Control
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Potential for harm · D June 28, 2025
Ensure resident rooms meet each resident's needs.
Corrected July 23, 2025 · Environmental
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Actual harm · G January 31, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · E August 31, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 3, 2023 · Resident Rights
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Potential for harm · D August 31, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 3, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 31, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023
Ensure each resident receives an accurate assessment.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 31, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 3, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E August 31, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · E August 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 3, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 28, 2025 | Fine | $112,800 |
| January 31, 2024 | Fine | $8,148 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465094 · certified since July 16, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.