Highland Care Center

4285 South Highland Drive · Holladay, UT · 84124 · 8012782839

103 certified beds For profit - Corporation Chain: Eduro Healthcare

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 100
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 86
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.283.48 min · 4.1 strong
RN hours / resident-day0.970.55–0.75
Weekend hours / resident-day2.77≈ weekday level
Nursing turnover / year29%median 45%
Fines (3-yr window)none

Inspection citations (25 in the current record)

  • Potential for harm · D June 11, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected July 31, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 11, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 31, 2024 · Pharmacy Service

  • Potential for harm · D June 11, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected July 31, 2024 · Pharmacy Service

  • Potential for harm · D June 11, 2024

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Corrected July 31, 2024 · Administration

  • Potential for harm · D June 11, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 31, 2024 · Nutrition and Dietary

  • Potential for harm · E January 2, 2024 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected January 25, 2024 · Quality of Life and Care

  • Potential for harm · F January 2, 2024 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 25, 2024 · Nutrition and Dietary

  • Potential for harm · E March 16, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected April 29, 2022 · Resident Rights

  • Potential for harm · D March 16, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 29, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D March 16, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 29, 2022 · Quality of Life and Care

  • Potential for harm · D March 16, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected April 29, 2022 · Pharmacy Service

  • Potential for harm · D March 16, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 29, 2022 · Nutrition and Dietary

  • Potential for harm · D March 16, 2022

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected April 29, 2022 · Administration

  • Potential for harm · F March 16, 2022

    Provide and implement an infection prevention and control program.

    Corrected April 29, 2022 · Infection Control

  • Potential for harm · D March 16, 2022

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected April 29, 2022 · Infection Control

  • Potential for harm · D November 7, 2019

    Ensure each resident receives an accurate assessment.

    Corrected December 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · E November 7, 2019

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 20, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D November 7, 2019

    Provide activities to meet all resident's needs.

    Corrected December 20, 2019 · Quality of Life and Care

  • Potential for harm · E November 7, 2019

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 20, 2019 · Quality of Life and Care

  • Potential for harm · E November 7, 2019

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected December 20, 2019 · Pharmacy Service

  • Potential for harm · D November 7, 2019

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 20, 2019 · Pharmacy Service

  • Potential for harm · D November 7, 2019

    Ensure medication error rates are not 5 percent or greater.

    Corrected December 20, 2019 · Pharmacy Service

  • Potential for harm · D November 7, 2019

    Ensure that residents are free from significant medication errors.

    Corrected December 20, 2019 · Pharmacy Service

  • Potential for harm · D November 7, 2019

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 20, 2019 · Pharmacy Service

  • Potential for harm · E November 7, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 20, 2019 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465078 · certified since September 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.