Monument Healthcare Millcreek
1201 East 4500 South · Salt Lake City, UT · 84117 · 8012613664
120 certified beds For profit - Limited Liability company Chain: Monument Health Group Hospital-based
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.10 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D January 21, 2026 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected February 16, 2026 · Quality of Life and Care
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Potential for harm · D January 21, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 16, 2026 · Quality of Life and Care
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Potential for harm · D November 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D November 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · E November 20, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 26, 2025 · Pharmacy Service
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Potential for harm · D November 20, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 26, 2025 · Pharmacy Service
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Potential for harm · D November 20, 2025 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected December 26, 2025 · Administration
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Potential for harm · D November 20, 2025 · found via complaint
Keep signed and dated reports of x-rays and other diagnostic services in the residents record.
Corrected December 26, 2025 · Administration
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Potential for harm · D November 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 26, 2025 · Infection Control
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Potential for harm · E November 20, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 26, 2025 · Environmental
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Potential for harm · D November 2, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 31, 2023 · Resident Rights
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Potential for harm · D November 2, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 2, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 31, 2023 · Quality of Life and Care
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Potential for harm · E November 2, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 31, 2023 · Quality of Life and Care
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Potential for harm · D November 2, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 31, 2023 · Pharmacy Service
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Potential for harm · D November 2, 2023
Ensure that residents are free from significant medication errors.
Corrected December 31, 2023 · Pharmacy Service
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Potential for harm · D July 20, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 20, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465139 · certified since June 15, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.