Monument Healthcare Canyon Rim
2730 East 3300 South · Millcreek, UT · 84109 · 8014870897
90 certified beds For profit - Limited Liability company Chain: Monument Health Group
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
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Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.88 | 0.55–0.75 |
| Weekend hours / resident-day | 2.73 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 1 · $6,676 |
Inspection citations (25 in the current record)
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Immediate jeopardy · J December 16, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J December 16, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 17, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 9, 2022 · Resident Rights
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Potential for harm · D August 17, 2022
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected September 9, 2022 · Resident Rights
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Potential for harm · D August 17, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected September 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · E August 17, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected September 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 17, 2022
Ensure each resident receives an accurate assessment.
Corrected September 9, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 17, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 9, 2022 · Pharmacy Service
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Potential for harm · D August 17, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 9, 2022 · Pharmacy Service
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Potential for harm · D August 17, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 9, 2022 · Pharmacy Service
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Potential for harm · D August 17, 2022
Ensure that residents are free from significant medication errors.
Corrected September 9, 2022 · Pharmacy Service
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Potential for harm · D August 17, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 9, 2022 · Nutrition and Dietary
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Actual harm · H February 25, 2020
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 25, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G February 25, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 25, 2020 · Quality of Life and Care
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Actual harm · G February 25, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 25, 2020 · Quality of Life and Care
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Potential for harm · D February 25, 2020
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 25, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 25, 2020
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 25, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 25, 2020
Respond appropriately to all alleged violations.
Corrected July 25, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 25, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 25, 2020 · Resident Assessment and Care Planning
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Potential for harm · E February 25, 2020
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 25, 2020 · Nursing and Physician Services
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Potential for harm · E February 25, 2020
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected July 25, 2020 · Quality of Life and Care
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Potential for harm · E February 25, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 25, 2020 · Nutrition and Dietary
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Potential for harm · E February 25, 2020
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected July 25, 2020 · Administration
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Potential for harm · E February 25, 2020
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected July 25, 2020 · Nursing and Physician Services
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Potential for harm · E February 25, 2020
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 25, 2020 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 16, 2024 | Fine | $6,676 |
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465096 · certified since August 3, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.