Luther Manor

4545 N 92nd St · Milwaukee, WI · 53225 · 4144643880

99 certified beds Non profit - Corporation Part of a CCRC

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $103,705 in fines in the last 24 months.
  • 4 citations involved actual harm to residents.
  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

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Red flags

3 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

$103,705 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 25
Serious harm & abuse 20% 58
Staffing 20% 82
Federal penalties 15% 0
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.873.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day4.40≈ weekday level
Nursing turnover / year55%median 45%
Fines (3-yr window)6 · $170,666

Inspection citations (50 in the current record)

  • Actual harm · G January 14, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 16, 2026 · Quality of Life and Care

  • Potential for harm · D December 16, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected January 17, 2026 · Resident Rights

  • Potential for harm · D December 16, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected January 17, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 16, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 17, 2026 · Quality of Life and Care

  • Potential for harm · D December 16, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected January 17, 2026 · Quality of Life and Care

  • Potential for harm · E December 16, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 17, 2026 · Pharmacy Service

  • Potential for harm · D July 29, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected August 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 13, 2025 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected May 31, 2025 · Resident Rights

  • Potential for harm · D March 26, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected April 27, 2025 · Pharmacy Service

  • Potential for harm · D October 31, 2024 · found via complaint

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected November 25, 2024 · Resident Rights

  • Potential for harm · D October 31, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 19, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 31, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected November 20, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 31, 2024 · found via complaint

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected November 25, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 31, 2024 · found via complaint

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected November 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 31, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 31, 2024 · found via complaint

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected December 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 31, 2024 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 3, 2024 · Quality of Life and Care

  • Potential for harm · D October 31, 2024 · found via complaint

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Corrected November 29, 2024 · Quality of Life and Care

  • Immediate jeopardy · J September 10, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 20, 2024 · Quality of Life and Care

  • Immediate jeopardy · J September 10, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected November 8, 2024 · Quality of Life and Care

  • Potential for harm · D September 10, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected October 11, 2024 · Resident Rights

  • Potential for harm · D September 10, 2024

    Ensure each resident receives an accurate assessment.

    Corrected September 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E September 10, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 10, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 20, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E September 10, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected September 15, 2024 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
September 10, 2024Fine$103,705
September 10, 2024Payment Denial53 days
June 11, 2024Fine$34,468
February 1, 2024Fine$25,454
February 1, 2024Payment Denial14 days
August 14, 2023Fine$2,117
August 7, 2023Fine$1,748
July 17, 2023Fine$3,174

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525588 · certified since May 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.