Landmark of Plano Rehabilitation and Nursing Cente
1621 Coit Rd · Plano, TX · 75075 · 9725967930
160 certified beds For profit - Limited Liability company Chain: Creative Solutions in Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $9,240 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
92% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 92% | median 45% |
| Fines (3-yr window) | 2 · $79,867 |
Inspection citations (43 in the current record)
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Potential for harm · D January 20, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 26, 2025 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected November 27, 2025 · Quality of Life and Care
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Potential for harm · E November 24, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 25, 2025 · Quality of Life and Care
-
Potential for harm · E November 13, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · E August 26, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 26, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 26, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 26, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E August 26, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 26, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 26, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 26, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 26, 2025
Provide and implement an infection prevention and control program.
Corrected August 28, 2025 · Infection Control
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Potential for harm · D July 18, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 19, 2025 · Resident Rights
-
Potential for harm · D July 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 19, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · E June 19, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 28, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · E May 28, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · E May 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 29, 2025 · Quality of Life and Care
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Actual harm · G March 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 19, 2025 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 4, 2025 | Fine | $9,240 |
| June 23, 2023 | Fine | $70,627 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455861 · certified since January 12, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.