Jennie B Richmond Chaffee Nursing Home Company Inc
222 East Main Street · Springville, NY · 14141 · 7165922871
80 certified beds Non profit - Corporation Hospital-based
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$68,591 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.31 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 1 · $68,591 |
Inspection citations (14 in the current record)
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Actual harm · G June 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 27, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 30, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 10, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 10, 2025 · Pharmacy Service
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Potential for harm · D June 27, 2025
Provide and implement an infection prevention and control program.
Corrected August 10, 2025 · Infection Control
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Potential for harm · D June 27, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 10, 2025 · Quality of Life and Care
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No harm found · B June 27, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 10, 2025 · Resident Rights
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Potential for harm · D December 13, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 11, 2024 · Quality of Life and Care
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Potential for harm · E December 13, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 11, 2024 · Administration
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No harm found · C December 13, 2023
Post nurse staffing information every day.
Corrected February 11, 2024 · Nursing and Physician Services
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No harm found · C December 13, 2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected February 11, 2024 · Administration
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Potential for harm · E April 26, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 26, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 25, 2022 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 27, 2025 | Fine | $68,591 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335435 · certified since February 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.