Jackson County Medical Care Facility
524 Lansing Avenue · Jackson, MI · 49201 · 5177828500
194 certified beds Government - County
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing hours comfortably above national benchmarks.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.85 | 0.55–0.75 |
| Weekend hours / resident-day | 4.89 | ≈ weekday level |
| Nursing turnover / year | 22% | median 45% |
| Fines (3-yr window) | 1 · $68,744 |
Inspection citations (20 in the current record)
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Actual harm · G January 15, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 27, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 8, 2025 · Resident Rights
-
Potential for harm · D January 27, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D January 27, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 8, 2025 · Quality of Life and Care
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Potential for harm · D January 27, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected March 8, 2025 · Quality of Life and Care
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Potential for harm · D January 27, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 8, 2025 · Pharmacy Service
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Actual harm · H December 7, 2023
Provide and implement an infection prevention and control program.
Corrected January 5, 2024 · Infection Control
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Potential for harm · D December 7, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 5, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 7, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 5, 2024 · Quality of Life and Care
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Potential for harm · D December 7, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected January 5, 2024 · Quality of Life and Care
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Potential for harm · D December 7, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected January 5, 2024 · Quality of Life and Care
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Potential for harm · E December 7, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 5, 2024 · Infection Control
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Potential for harm · D September 9, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 17, 2022 · Resident Rights
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Potential for harm · E September 9, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 17, 2022 · Resident Rights
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Potential for harm · E September 9, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected October 17, 2022 · Resident Rights
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Potential for harm · D September 9, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 17, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 9, 2022
Respond appropriately to all alleged violations.
Corrected October 17, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 9, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected October 17, 2022 · Quality of Life and Care
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Potential for harm · D September 9, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 17, 2022 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 7, 2023 | Fine | $68,744 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235019 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.