Mission Point Health Campus of Jackson
703 Robinson Road · Jackson, MI · 49203 · 5177875140
50 certified beds For profit - Corporation Chain: Mission Point Healthcare Services
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.98 | 0.55–0.75 |
| Weekend hours / resident-day | 3.84 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D January 29, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · D December 12, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · D December 12, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · D December 12, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · E December 12, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · F December 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · E December 12, 2024
Provide and implement an infection prevention and control program.
Corrected January 17, 2025 · Infection Control
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Potential for harm · E December 12, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 17, 2025 · Environmental
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Potential for harm · D September 27, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 18, 2024 · Quality of Life and Care
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Potential for harm · D September 5, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 11, 2024 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 11, 2024 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D March 21, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 13, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 17, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected February 12, 2024 · Resident Rights
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Potential for harm · D January 17, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 17, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 17, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 12, 2024 · Quality of Life and Care
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Potential for harm · D January 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 12, 2024 · Quality of Life and Care
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Potential for harm · D January 17, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 12, 2024 · Pharmacy Service
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Potential for harm · D January 17, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 12, 2024 · Pharmacy Service
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Potential for harm · F January 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 12, 2024 · Nutrition and Dietary
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Potential for harm · D January 17, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 12, 2024 · Administration
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Potential for harm · D January 17, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 12, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 26, 2023 | Payment Denial | 11 days |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235538 · certified since July 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.