Homestead Health Services
1712 Monroe St · New Holstein, WI · 53061 · 9208984296
50 certified beds For profit - Corporation Chain: North Shore Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$54,139 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.00 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 1 · $54,139 |
Inspection citations (35 in the current record)
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Potential for harm · D March 10, 2026
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected April 9, 2026 · Resident Rights
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Potential for harm · E March 10, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 9, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 10, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 9, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 10, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 9, 2026 · Quality of Life and Care
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Potential for harm · F March 10, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 9, 2026 · Nutrition and Dietary
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Potential for harm · D March 10, 2026
Provide and implement an infection prevention and control program.
Corrected April 9, 2026 · Infection Control
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Potential for harm · D January 21, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 20, 2026 · Resident Rights
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Potential for harm · D September 12, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected October 10, 2025 · Resident Rights
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Potential for harm · D September 12, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 10, 2025 · Pharmacy Service
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Actual harm · G June 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 24, 2025 · Quality of Life and Care
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Potential for harm · D June 27, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J December 10, 2024
Ensure that residents are free from significant medication errors.
Corrected January 7, 2025 · Pharmacy Service
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Potential for harm · D December 10, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 7, 2025 · Resident Rights
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Potential for harm · E December 10, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 10, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 10, 2024
Respond appropriately to all alleged violations.
Corrected January 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 10, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 7, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 7, 2025 · Pharmacy Service
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Potential for harm · D December 10, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 7, 2025 · Pharmacy Service
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Potential for harm · E December 10, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 7, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 10, 2024 | Fine | $54,139 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525546 · certified since September 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.