Hollymead
4101 Long Prairie Road · Flower Mound, TX · 75028 · 2142853200
112 certified beds For profit - Corporation Chain: Cantex Continuing Care
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $9,110 |
Inspection citations (32 in the current record)
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Potential for harm · E April 3, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 7, 2026 · Resident Rights
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Potential for harm · D April 3, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 7, 2026 · Infection Control
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Potential for harm · D April 24, 2025 · found via complaint
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 24, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 24, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 26, 2025 · Quality of Life and Care
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Potential for harm · E April 24, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 18, 2025 · Quality of Life and Care
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Potential for harm · D April 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · D April 24, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · E April 24, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 26, 2025 · Pharmacy Service
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Potential for harm · E April 24, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 26, 2025 · Nutrition and Dietary
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Potential for harm · D April 24, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 26, 2025 · Infection Control
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Potential for harm · D February 20, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 21, 2025 · Infection Control
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Actual harm · G January 2, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 27, 2025 · Quality of Life and Care
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Potential for harm · D January 2, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 27, 2025 · Resident Rights
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Potential for harm · D August 7, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D August 7, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 6, 2024 · Quality of Life and Care
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Potential for harm · D August 7, 2024 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected September 6, 2024 · Nutrition and Dietary
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Potential for harm · D August 7, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 6, 2024 · Infection Control
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Potential for harm · D April 30, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2024 · Pharmacy Service
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Potential for harm · D March 21, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2024 · found via complaint
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D March 21, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 22, 2024 · Nutrition and Dietary
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Potential for harm · E March 21, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 22, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 2, 2025 | Fine | $9,110 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676369 · certified since September 24, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.