Hillside Heights Rehabilitation Suites
6650 South Soncy Road · Amarillo, TX · 79119 · 8064576700
120 certified beds Government - Hospital district Chain: Fundamental Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.37 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $14,901 |
Inspection citations (29 in the current record)
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Potential for harm · D April 29, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 28, 2026 · Resident Rights
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Potential for harm · E April 29, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 29, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J April 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 7, 2025 · Quality of Life and Care
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Potential for harm · D April 25, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected April 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 4, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 22, 2025 · Resident Rights
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Potential for harm · D January 23, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 22, 2025 · Resident Rights
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Potential for harm · D January 23, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 22, 2025 · Quality of Life and Care
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Potential for harm · E January 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 22, 2025 · Quality of Life and Care
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Potential for harm · E January 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 22, 2025 · Nutrition and Dietary
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Potential for harm · D January 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 23, 2025
Provide and implement an infection prevention and control program.
Corrected February 22, 2025 · Infection Control
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Potential for harm · D December 6, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 22, 2023 · Quality of Life and Care
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Potential for harm · D December 6, 2023
Provide and implement an infection prevention and control program.
Corrected December 22, 2023 · Infection Control
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Potential for harm · D December 6, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 22, 2023 · Quality of Life and Care
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Potential for harm · D December 6, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 22, 2023 · Quality of Life and Care
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Potential for harm · D December 6, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 22, 2023 · Pharmacy Service
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Potential for harm · F December 6, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 22, 2023 · Nutrition and Dietary
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Potential for harm · D October 31, 2023 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected November 2, 2023 · Quality of Life and Care
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Potential for harm · E August 22, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 26, 2023 · Infection Control
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Potential for harm · D June 28, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 30, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 13, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected November 12, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 25, 2025 | Fine | $14,901 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675498 · certified since June 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.