Highlands of Bella Vista Health & Rehab, LLC

670 Rogers Road · Bella Vista, AR · 72715 · 4798761847

90 certified beds For profit - Limited Liability company Chain: Central Arkansas Nursing Centers

  • Inspection results have improved across recent cycles.

The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 94
Staffing 20% 61
Federal penalties 15% 77
Trend 10% 83
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.843.48 min · 4.1 strong
RN hours / resident-day0.360.55–0.75
Weekend hours / resident-day3.14≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)1 · $8,055

Inspection citations (21 in the current record)

  • Potential for harm · E November 26, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F November 21, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 21, 2024 · Nutrition and Dietary

  • Potential for harm · F November 21, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 21, 2024 · Nutrition and Dietary

  • Immediate jeopardy · J November 10, 2023

    Ensure that residents are free from significant medication errors.

    Corrected December 4, 2023 · Pharmacy Service

  • Potential for harm · E November 10, 2023

    Ensure medication error rates are not 5 percent or greater.

    Corrected December 4, 2023 · Pharmacy Service

  • Potential for harm · E November 10, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 4, 2023 · Pharmacy Service

  • Potential for harm · E November 10, 2023

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 4, 2023 · Nutrition and Dietary

  • Potential for harm · D July 26, 2023 · found via complaint

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected August 24, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D July 26, 2023 · found via complaint

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected August 24, 2023 · Quality of Life and Care

  • Potential for harm · E August 11, 2022

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 3, 2022 · Resident Rights

  • Potential for harm · E August 11, 2022

    Assess the resident when there is a significant change in condition

    Corrected September 10, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D August 11, 2022

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected September 10, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D August 11, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 3, 2022 · Resident Assessment and Care Planning

  • Potential for harm · E August 11, 2022

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 3, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D August 11, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 10, 2022 · Quality of Life and Care

  • Potential for harm · E August 11, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 3, 2022 · Quality of Life and Care

  • Potential for harm · E August 11, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 10, 2022 · Pharmacy Service

  • Potential for harm · D August 11, 2022

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected September 10, 2022 · Nutrition and Dietary

  • Potential for harm · D August 11, 2022

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected September 10, 2022 · Nutrition and Dietary

  • Potential for harm · F August 11, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 3, 2022 · Nutrition and Dietary

  • Potential for harm · E August 11, 2022

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected November 3, 2022 · Administration

Federal penalties

DateTypeAmount / length
November 10, 2023Fine$8,055

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045402 · certified since June 27, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.