Promenade Health and Rehabilitation
1101 S Promenade Boulevard · Rogers, AR · 72758 · 4792683989
114 certified beds For profit - Limited Liability company Chain: Stein Ltc
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.22 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.22 | 0.55–0.75 |
| Weekend hours / resident-day | 3.56 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D December 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 16, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide and implement an infection prevention and control program.
Corrected January 16, 2026 · Infection Control
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Potential for harm · D December 18, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 25, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F July 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 9, 2024 · Nutrition and Dietary
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Potential for harm · E July 25, 2024
Provide and implement an infection prevention and control program.
Corrected August 9, 2024 · Infection Control
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Potential for harm · E May 18, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 9, 2023 · Nutrition and Dietary
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Potential for harm · E May 18, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 9, 2023 · Nutrition and Dietary
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Potential for harm · F May 18, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2023 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045361 · certified since January 3, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.