Heritage Hall Blacksburg
3610 South Main Street · Blacksburg, VA · 24060 · 5409517000
179 certified beds For profit - Corporation Chain: Heritage Hall
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.82 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · E February 24, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2026 · Quality of Life and Care
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Potential for harm · D August 29, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 15, 2024 · Resident Rights
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Potential for harm · D August 29, 2024
Ensure each resident receives an accurate assessment.
Corrected October 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 15, 2024 · Pharmacy Service
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Potential for harm · D August 29, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 15, 2024 · Pharmacy Service
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Potential for harm · D August 29, 2024
Ensure that residents are free from significant medication errors.
Corrected October 15, 2024 · Pharmacy Service
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Potential for harm · D August 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 29, 2024
Provide and implement an infection prevention and control program.
Corrected October 15, 2024 · Infection Control
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Potential for harm · E January 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2023 · Nutrition and Dietary
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Potential for harm · D January 19, 2023
Provide and implement an infection prevention and control program.
Corrected March 13, 2023 · Infection Control
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Immediate jeopardy · K February 10, 2020
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 22, 2020 · Quality of Life and Care
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Actual harm · G February 10, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 22, 2020 · Quality of Life and Care
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Potential for harm · D February 10, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 22, 2020 · Resident Rights
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Potential for harm · E February 10, 2020
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 22, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 10, 2020
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 22, 2020 · Resident Rights
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Potential for harm · D February 10, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 22, 2020 · Quality of Life and Care
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Potential for harm · E February 10, 2020
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 22, 2020 · Quality of Life and Care
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Potential for harm · D February 10, 2020
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected July 22, 2020 · Nursing and Physician Services
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Potential for harm · E February 10, 2020
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 22, 2020 · Pharmacy Service
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Potential for harm · D February 10, 2020
Ensure that residents are free from significant medication errors.
Corrected July 22, 2020 · Pharmacy Service
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Potential for harm · D February 10, 2020
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected July 22, 2020 · Nutrition and Dietary
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Potential for harm · D February 10, 2020
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 22, 2020 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495356 · certified since October 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.