Brandon Oaks Nursing and Rehabilitation Center
3837 Brandon Avenue · Roanoke, VA · 24018 · 5407762616
62 certified beds Non profit - Corporation Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.93 | 0.55–0.75 |
| Weekend hours / resident-day | 4.81 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · D September 8, 2023
Ensure each resident receives an accurate assessment.
Corrected November 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · F September 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 8, 2023 · Nutrition and Dietary
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Potential for harm · D September 8, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 8, 2023 · Pharmacy Service
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Potential for harm · D August 24, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 24, 2021 · Quality of Life and Care
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Potential for harm · D August 24, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 24, 2021 · Pharmacy Service
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Potential for harm · F August 24, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 24, 2021 · Nutrition and Dietary
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Potential for harm · D February 27, 2020
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 10, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 10, 2020 · Resident Rights
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Potential for harm · D February 27, 2020
Ensure each resident receives an accurate assessment.
Corrected April 10, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2020
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 10, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2020 · Quality of Life and Care
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Potential for harm · E February 27, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2020 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495373 · certified since April 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.