Heritage at Turner Park Health & Rehab
820 Small St · Grand Prairie, TX · 75050 · 9722621351
146 certified beds For profit - Limited Liability company Chain: Creative Solutions in Healthcare
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
99% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.16 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 99% | median 45% |
| Fines (3-yr window) | 2 · $17,493 |
Inspection citations (16 in the current record)
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Potential for harm · D July 31, 2025
Provide and implement an infection prevention and control program.
Corrected August 1, 2025 · Infection Control
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Potential for harm · E January 19, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 20, 2025 · Quality of Life and Care
-
Potential for harm · D January 8, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 9, 2025 · Resident Rights
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Potential for harm · E January 8, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 9, 2025 · Quality of Life and Care
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Potential for harm · E January 8, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 9, 2025 · Infection Control
-
Immediate jeopardy · J September 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 7, 2024 · Quality of Life and Care
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Potential for harm · D September 6, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 7, 2024 · Resident Rights
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Potential for harm · D June 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 6, 2024 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 7, 2024 · Resident Assessment and Care Planning
-
Actual harm · G April 10, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2024 · Quality of Life and Care
-
Potential for harm · E March 12, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 22, 2024 · Resident Rights
-
Potential for harm · E March 12, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 22, 2024 · Nursing and Physician Services
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Potential for harm · E March 12, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 22, 2024 · Pharmacy Service
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Potential for harm · D January 29, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 21, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D April 13, 2023
Provide and implement an infection prevention and control program.
Corrected May 10, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 6, 2024 | Fine | $8,968 |
| June 6, 2024 | Payment Denial | 60 days |
| April 10, 2024 | Fine | $8,525 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455733 · certified since January 27, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.