Health Care Ctr at the Forum at Rancho San Antonio
23600 Via Esplendor · Cupertino, CA · 95014 · 6509440200
48 certified beds Non profit - Other Chain: Life Care Services Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.22 | 0.55–0.75 |
| Weekend hours / resident-day | 4.74 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D April 9, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D January 30, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · E January 30, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 28, 2026 · Resident Rights
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Potential for harm · E January 30, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected February 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 30, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · E January 30, 2026
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected February 28, 2026 · Quality of Life and Care
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Potential for harm · E January 30, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · E January 30, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · E January 30, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 28, 2026 · Pharmacy Service
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Potential for harm · E January 30, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 28, 2026 · Nutrition and Dietary
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Potential for harm · F January 30, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 28, 2026 · Nutrition and Dietary
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Potential for harm · E January 30, 2026
Provide and implement an infection prevention and control program.
Corrected February 28, 2026 · Infection Control
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Potential for harm · D September 6, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 20, 2024 · Quality of Life and Care
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Potential for harm · D July 19, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 18, 2024 · Resident Rights
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Potential for harm · E July 19, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 18, 2024 · Resident Rights
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Potential for harm · D July 19, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected August 18, 2024 · Resident Rights
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Potential for harm · D July 19, 2024
Ensure each resident receives an accurate assessment.
Corrected August 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 19, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 19, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 18, 2024 · Quality of Life and Care
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Potential for harm · D July 19, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected August 18, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555524 · certified since September 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.