Franklin Health and Rehabilitation Center
720 Orchard Avenue · Rocky Mount, VA · 24151 · 5404893467
120 certified beds For profit - Limited Liability company Chain: Lifeworks Rehab
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D September 22, 2023
Keep residents' personal and medical records private and confidential.
Corrected December 1, 2023 · Resident Rights
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Potential for harm · D September 22, 2023
Ensure each resident receives an accurate assessment.
Corrected December 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 22, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2023 · Quality of Life and Care
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Potential for harm · D September 22, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 1, 2023 · Quality of Life and Care
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Potential for harm · D September 22, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 1, 2023 · Pharmacy Service
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Potential for harm · D September 22, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 1, 2023 · Pharmacy Service
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Potential for harm · D September 22, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected December 1, 2023 · Administration
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Potential for harm · D September 22, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D September 22, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 1, 2023 · Quality of Life and Care
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Potential for harm · D September 22, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 1, 2023 · Infection Control
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Potential for harm · D July 22, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 8, 2021 · Quality of Life and Care
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Potential for harm · D July 22, 2021
Ensure that residents are free from significant medication errors.
Corrected September 8, 2021 · Pharmacy Service
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Potential for harm · D September 20, 2018
Ensure each resident receives an accurate assessment.
Corrected October 24, 2018 · Resident Assessment and Care Planning
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Potential for harm · E September 20, 2018
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 24, 2018 · Pharmacy Service
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Potential for harm · D September 20, 2018
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 24, 2018 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495207 · certified since February 5, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.