Elderwood at Amherst
4459 Bailey Avenue · Amherst, NY · 14226 · 7168352543
92 certified beds For profit - Limited Liability company Chain: Elderwood
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 3.54 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $25,262 |
Inspection citations (12 in the current record)
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Potential for harm · D December 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 18, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 12, 2025 · Quality of Life and Care
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Potential for harm · D April 18, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 12, 2025 · Pharmacy Service
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Potential for harm · D April 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 12, 2025 · Pharmacy Service
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Potential for harm · D January 16, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 12, 2025 · Resident Rights
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Immediate jeopardy · J December 15, 2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected February 1, 2024 · Quality of Life and Care
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Potential for harm · E December 15, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 15, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 3, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 27, 2022 · Resident Rights
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Potential for harm · D May 3, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 27, 2022 · Resident Rights
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Potential for harm · D May 3, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 27, 2022 · Quality of Life and Care
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Potential for harm · D May 3, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 27, 2022 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 15, 2023 | Fine | $25,262 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335056 · certified since January 9, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.