Dove Healthcare - Superior
1800 New York Ave · Superior, WI · 54880 · 7153945591
118 certified beds For profit - Limited Liability company Chain: Dove Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.82 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (58 in the current record)
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Potential for harm · D February 3, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 3, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 27, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 22, 2025 · Infection Control
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Potential for harm · D March 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 13, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · E March 13, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · E March 13, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 13, 2025 · Pharmacy Service
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Potential for harm · E March 13, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 13, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 13, 2025 · Pharmacy Service
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Potential for harm · E March 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 13, 2025 · Nutrition and Dietary
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Potential for harm · F March 13, 2025
Provide and implement an infection prevention and control program.
Corrected April 13, 2025 · Infection Control
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Potential for harm · D March 13, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 13, 2025 · Infection Control
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Potential for harm · D March 13, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 13, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 13, 2025 · Nursing and Physician Services
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Potential for harm · D December 18, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 18, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 9, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525397 · certified since March 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.