Cupertino Healthcare & Wellness Center
22590 Voss Avenue · Cupertino, CA · 95014 · 4082539034
170 certified beds For profit - Limited Liability company Chain: Sol Healthcare
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (72 in the current record)
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Potential for harm · D February 23, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 27, 2026 · Pharmacy Service
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Potential for harm · D February 12, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 22, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 30, 2026 · Resident Rights
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Potential for harm · D December 22, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 22, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D December 22, 2025
Post nurse staffing information every day.
Corrected January 30, 2026 · Nursing and Physician Services
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Potential for harm · D December 22, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 30, 2026 · Pharmacy Service
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Potential for harm · D December 22, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 30, 2026 · Pharmacy Service
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Potential for harm · D December 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 30, 2026 · Pharmacy Service
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Potential for harm · D December 22, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 30, 2026 · Nutrition and Dietary
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Potential for harm · E December 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 30, 2026 · Nutrition and Dietary
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Potential for harm · E December 22, 2025
Dispose of garbage and refuse properly.
Corrected January 30, 2026 · Nutrition and Dietary
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Potential for harm · D December 22, 2025
Provide and implement an infection prevention and control program.
Corrected January 30, 2026 · Infection Control
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Potential for harm · D December 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 30, 2025 · Quality of Life and Care
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Potential for harm · D June 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 12, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 16, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected January 16, 2025 · Quality of Life and Care
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Potential for harm · D September 11, 2024 · found via complaint
Honor the resident's right to choose his or her attending physician.
Corrected September 25, 2024 · Resident Rights
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Potential for harm · D August 27, 2024 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected September 25, 2024 · Quality of Life and Care
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Potential for harm · D July 31, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 13, 2024 · Quality of Life and Care
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Potential for harm · D June 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D June 10, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 25, 2024 · Infection Control
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Potential for harm · D May 31, 2024
Ensure each resident receives an accurate assessment.
Corrected June 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 31, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 18, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055407 · certified since June 20, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.