Crossings at East Lake of Journey LLC, the

304 Fifth Avenue · Decatur, GA · 30030 · 4043736231

103 certified beds For profit - Limited Liability company Chain: Journey Healthcare

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

3 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 59
Serious harm & abuse 20% 82
Staffing 20% 66
Federal penalties 15% 42
Trend 10% 60
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.263.48 min · 4.1 strong
RN hours / resident-day0.570.55–0.75
Weekend hours / resident-day3.11≈ weekday level
Nursing turnover / year31%median 45%
Fines (3-yr window)3 · $53,565

Inspection citations (29 in the current record)

  • Potential for harm · D January 14, 2026

    Reasonably accommodate the needs and preferences of each resident.

    Corrected March 19, 2026 · Resident Rights

  • Potential for harm · D January 14, 2026

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected March 19, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 14, 2026

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 19, 2026 · Quality of Life and Care

  • Potential for harm · D January 14, 2026

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 19, 2026 · Quality of Life and Care

  • Potential for harm · F January 14, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 19, 2026 · Infection Control

  • Potential for harm · D August 20, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 1, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 20, 2025 · found via complaint

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected October 1, 2025 · Quality of Life and Care

  • Potential for harm · D August 20, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected October 1, 2025 · Infection Control

  • Potential for harm · E March 7, 2025 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected April 2, 2025 · Environmental

  • Potential for harm · D January 9, 2025 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected February 5, 2025 · Resident Rights

  • Potential for harm · D January 9, 2025 · found via complaint

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected February 5, 2025 · Resident Rights

  • Potential for harm · D January 9, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected February 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 9, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 9, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected February 5, 2025 · Quality of Life and Care

  • Potential for harm · D January 9, 2025 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected February 5, 2025 · Quality of Life and Care

  • Potential for harm · D January 9, 2025 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 5, 2025 · Pharmacy Service

  • Potential for harm · D January 9, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 9, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected February 5, 2025 · Infection Control

  • Immediate jeopardy · J October 4, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 28, 2023 · Resident Assessment and Care Planning

  • Immediate jeopardy · J October 4, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 28, 2023 · Quality of Life and Care

  • Immediate jeopardy · J October 4, 2023

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected November 28, 2023 · Administration

  • Potential for harm · D October 4, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected November 28, 2023 · Resident Rights

  • Potential for harm · E October 4, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 28, 2023 · Resident Rights

  • Potential for harm · F October 4, 2023

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected November 28, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F October 4, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 28, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 20, 2024Fine$3,798
January 30, 2024Fine$9,116
October 4, 2023Fine$40,651

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115482 · certified since September 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.