Creekside Post-Acute
3580 Payne Avenue · San Jose, CA · 95117 · 4082487100
130 certified beds For profit - Limited Liability company Chain: Links Healthcare Group
- Inspection results have improved across recent cycles.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.76 | 0.55–0.75 |
| Weekend hours / resident-day | 3.50 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 1 · $20,248 |
Inspection citations (42 in the current record)
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Potential for harm · D September 23, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 19, 2025 · Quality of Life and Care
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Potential for harm · D September 23, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 19, 2025 · Infection Control
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Potential for harm · D June 10, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected June 27, 2025 · Quality of Life and Care
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Potential for harm · D April 15, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2024
Ensure each resident receives an accurate assessment.
Corrected December 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 23, 2024 · Quality of Life and Care
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Potential for harm · F November 8, 2024 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected December 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · E November 8, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 2, 2024 · Environmental
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Potential for harm · D September 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · D August 30, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 4, 2024 · Quality of Life and Care
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Potential for harm · E August 9, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 18, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 23, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 23, 2024 · Pharmacy Service
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Potential for harm · E February 22, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 22, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 22, 2024 · Infection Control
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Potential for harm · D August 8, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 5, 2023 · Resident Rights
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Potential for harm · D January 10, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 24, 2022 · Resident Rights
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Potential for harm · E January 10, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected January 24, 2022 · Resident Rights
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Potential for harm · D January 10, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 24, 2022 · Resident Rights
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Potential for harm · D January 10, 2022
Ensure each resident receives an accurate assessment.
Corrected January 24, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 10, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 24, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 18, 2024 | Fine | $20,248 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055884 · certified since March 12, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.