Courtyard Care Center
340 Northlake Drive · San Jose, CA · 95117 · 4082490344
76 certified beds For profit - Limited Liability company Chain: David Johnson
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 3.83 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (41 in the current record)
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Potential for harm · D September 12, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D April 24, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D January 31, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · F January 31, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected February 28, 2025 · Resident Rights
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Potential for harm · D January 31, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · D January 31, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 28, 2025 · Quality of Life and Care
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Potential for harm · E January 31, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · D January 31, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · D January 31, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · E January 31, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected February 28, 2025 · Pharmacy Service
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Potential for harm · E January 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 28, 2025 · Nutrition and Dietary
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Potential for harm · E January 31, 2025
Provide and implement an infection prevention and control program.
Corrected February 28, 2025 · Infection Control
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Potential for harm · D April 4, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected April 12, 2024 · Resident Rights
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Potential for harm · D October 6, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 6, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · E October 6, 2023
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · D October 6, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 3, 2023 · Pharmacy Service
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Potential for harm · D October 6, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected November 3, 2023 · Pharmacy Service
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Potential for harm · D October 6, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 3, 2023 · Pharmacy Service
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Potential for harm · E October 6, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 3, 2023 · Nutrition and Dietary
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Potential for harm · E October 6, 2023
Provide and implement an infection prevention and control program.
Corrected November 3, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555635 · certified since May 24, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.