Columbia Crest Center
1100 East Nelson Road · Moses Lake, WA · 98837 · 5097656788
111 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $37,847 in fines in the last 24 months.
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.58 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | 3 · $163,278 |
Inspection citations (73 in the current record)
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Potential for harm · D January 21, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 21, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 21, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 9, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 12, 2026 · Resident Rights
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Potential for harm · D January 9, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected February 12, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 9, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected February 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Provide appropriate foot care.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 12, 2026 · Pharmacy Service
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Potential for harm · E January 9, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected February 12, 2026 · Nutrition and Dietary
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Potential for harm · E January 9, 2026
Provide and implement an infection prevention and control program.
Corrected February 12, 2026 · Infection Control
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Potential for harm · E January 9, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 12, 2026 · Infection Control
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Potential for harm · E January 9, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 12, 2026 · Infection Control
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Potential for harm · D January 9, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected February 12, 2026 · Environmental
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Potential for harm · D December 24, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected January 31, 2026 · Resident Rights
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Potential for harm · D November 17, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 8, 2025 · Resident Rights
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Potential for harm · D November 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected June 28, 2025 · Resident Rights
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Potential for harm · D May 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 28, 2025 · Quality of Life and Care
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Immediate jeopardy · K November 19, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 19, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 4, 2025 · Quality of Life and Care
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Actual harm · G November 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 30, 2024 | Fine | $37,847 |
| October 30, 2024 | Payment Denial | 34 days |
| March 18, 2024 | Fine | $44,512 |
| October 18, 2023 | Fine | $80,919 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505320 · certified since September 21, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.